Responsibilities

To ensure that follow up for overdue payments i.e. emails/call is been done by the respective

credit collection executive, Sending dunning letters to the customers, where-in the payment is

overdue beyond 180 days, Placing direct phone calls and sending emails to customers and

regional teams for large payments that are more than - 90 days overdue.

· Liaises with corporate customers and other departments to resolve queries related to payment

terms.

· Maintaining the Daily Sales Outstanding (DSO) at 65 days Advances received from customer

should be reconciled and necessary accounting to be done within 30 days.

· If services were to be stopped due to non-payment, the credit collection manager should work

with the regional team, service head and Finance Controller.

· Executing the credit note process once in a quarter.

· Escalates all accounts of bad debts to the finance head and suggests if it should be written off.

· Ensuring that all document related to SEZ customers, EMD, TDS certificate is completed.

· Actively managing statutory audits for Revenue, Receivables and Treasury related matters.

· Revenue recognition as per company policy.

· Audit:

- Sales accounting and reconciliation

- Obtaining balance confirmation from the customer

- Preparing required schedules for statutory audit - Treasury related schedules