Field Service Engineer (REMOTE FIELD - IL)

Responsibilities

The Field Application Scientist (FAS) will work with Sales Representatives to achieve instrument sales goals by applying scientific knowledge of AA, ICP and ICP/MS technologies. These instruments are used across a diverse range of markets, including Chemicals, Industrial, Environmental, and Pharmaceuticals.

Location: This position will be Remote, but candidate must reside in Illinois, Indiana, Wisconsin or Michigan.

Responsibilities:

• This FAS position is the key applications support person for the Upper Midwest United States, providing:

• Conduct customer demonstrations on the aforementioned products in conjunction with the associated geographical Sales team; perform sample analysis/method development on customer samples using the spectroscopy solutions mentioned above; prepare data packages and presentations summarizing the analysis via online meeting or in person.

• Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide front-line support to sales as the Field Application Scientist.

• Provide and deliver product training to field (marketing & sales) as new features/functionality is available for designated product and domain specialty.

• Coordinate with Product Management to identify, communicate, and incorporate new product enhancements as well as with the Services team to insure we deliver competitive solutions that are differentiated through value as perceived by our customers.

• Characterize the external market by performing pipeline analysis and competitive assessments for region and specific market segments.

• Attend regional and national meetings presenting new applications and assisting sales with booth duty and customer inquiries.

• Always present a professional image to customers, clients, and other vendors.

• Must possess a valid driver’s license with a clean driving record

• This role will travel up to 50% throughout the year

Basic Qualifications:

• Bachelor of Science degree

• Must have 3-6 years of hands-on working knowledge of AA, ICP-OES and ICP-MS instrumentation including sample preparation requirements.

• 2-5 years in a role that supports interacting with customers.

Preferred Characteristics:

• PHD in relevant discipline.

• A strong mix of scientific expertise and excellent communication skills is required.

• Strong technical communication skills (written and verbal)

The annual compensation range for this full-time position is $77,000  to $105,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.