Contract Administrator (Shelton, CT)

Responsibilities

The Contract Administrator plays an integral role in executing the service contract business to grow PerkinElmer’s revenue and profitability in line with our strategic business goals. The ideal candidate will collaborate effectively with key stakeholders and execute contract operations accurately and meet or exceed KPIs and adhere to the company’s policy of continuous improvement. This role supports and contributes to PerkinElmer’s service contract business and will report to the Sales Support Supervisor in the Customer Enablement division.

Location: This is an on-site position based in Shelton, CT and may require minimal travel.

Key Responsibilities:

• Accurately create and modify service contract quotes, orders, and customer assets, resulting in a high efficiency workload.
• Maintain strong product and pricing knowledge across business units, ensuring all equipment and accessories are included in quotes.
• Provide guidance and assistance to sales representatives and field partners using approved contract guidelines.
• Ensure timely maintenance of records in SAP and MTL, or other Sales Automation tools.
• Manage external and internal queries in a professional, client-oriented manner (requests for quotes, pricing, terms & conditions, etc.).
• Validate the integrity of purchase orders against quotes and renewal quotes against the prior contract.
• Ensure discounts and payment terms on quotes and/or contracts conform to the PE approval process.
• Collaborate with various departments to develop proposals, manage bids and RFQs, oversee contract preparation, monitor progress, address potential issues, and implement follow-up plans.
• Use critical thinking and system knowledge to identify and correct errors independently.
• Systems Utilized: SAP, Salesforce, Lotus Notes, Excel, Word, Outlook, Teams 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications:

• BA in business or related service industry experience preferred.
• 3+ years of administrative experience
• Experience working with a CRM or sales automation software. Strong technical ability.
• Proven negotiation skills and ability to influence without authority.
• Legal administrative experience preferred.
• Ability to develop solutions to problems.
• Technically adept.
• Ability to work accurately and quickly, managing tasks through prescribed processes, with critical thinking to bridge process gaps on non-standard tasks.
• Commitment to accuracy and quality work; ability to add value.
• Strong attention to detail and project management skills.
• Effective communication skills at all organizational levels, with the ability to translate business needs into technical solutions.
• Ability to work under flexible and dynamic conditions to meet deadlines.
• Capacity to re-order project priorities on short notice and adapt to changing requirements.

The annual compensation range for this full-time position is $60,320.00 to $68,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.