Customer Service Engineer - Refrigeration (m/w/d)
Schachen Switzerland
Responsibilities
Location Schachen, LucerneCH Job ID REQ-053558We are looking for an refrigeration expertto support OneSource division of PerkinElmer with a permanent role at the customer’s site in Schachen, LU. At our client´s site you will perform all maintenance and repair activities primarily on our Customers’ Controlled Temperature Units (CTU), intended as Freezers (down to -80°C,), Refrigerators (-5°C), Incubators, Climatic Chambers, .... (list non-exhaustive).
All activities will be performed in GxP regulated environment and might require access to EHS regulated areas.
On an exceptional basis, support to other Customer sites in the the region might be provided.
Activity types:
temperature mapping and support to qualification,
maintenance and calibration,
diagnose, test, and repair,
defrost, cleaning and decontamination,
GxP record of performed activities in Customer’s CCMS/SMMS systems in line with ALCOA+ principles and Customer's SOPs.
Responsibilities:
Provide timely, knowledgeable, and quality repairs of Customers’ appliances,
Maintain high-quality Customer service and care,
Look for ways to improve business performance and enhance the Customer experience,
Communicate benefits of the Value-Added Services Process to the Customer,
Follow the truck maintenance schedule and keep a clean, organized truck,
In addition, will integrate and support the Customer Service Engineers (CSE) team on site, performing frontline assistance, maintenance and qualification of simple devices, such as: thermometers, heat blocks, analytical balances, refrigerated centrifuges, ...
Requirements
Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role
Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
Previous experience in a GxP environment will be considered as preferential.
Business proficiency in English, German language knowledge would be a plus. Any other language would be appreciated.
Must possess and maintain a valid driver’s license.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
