Product Specialist - Chrom
Kolkata India
Responsibilities
Location Kolkata, West BengalIN Job ID REQ-053495Sales Execution
- Responsible for achieving product line AOP for the assigned geography
- Identify opportunities within the geographical territory for the assigned product mix and progress through the sales process to closure in order to meet or exceed revenue and margin targets.
- Generate demand for the assigned product portfolio and the greater Perkin value proposition, by proactively engaging the customer base and by providing superior customer experience.
- Educate, connect and develop the customer base by ensuring all mutually beneficial business opportunities are explored in a timely and professional way
- Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams
Technical Expertise
- Gain a strong understanding of the customer's requirements and application needs on a technical level, to ensure the most suitable solution is proposed
- Commission, install and train on product where relevant to maximise customer satisfaction and promoter score
- Resolve customer technical issues post-sale promptly and courteously
- Conduct product demonstrations, seminars and participate in customer engagement activities as required to support the growth strategy
- Close liaison with the Account Management team to work hand-in-hand on more specialised or larger opportunities requiring support from suppliers and/or our own manufacturing facilities
- Attend training events as required to ensure skills are maintained up-to-date and relevant for maximum benefit to the customer
Pipeline and Opportunity Management
- Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (stakeholders engaged, next steps, competition etc)
- Maintain a forecast for the assigned product lines to an accuracy of +/- 10% on a monthly basis, reviewed as determined by the Category Manager
- Diligently maintain a record of customer visits and interactions using the CRM platform salesforce.com completed by the end of each week.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
