Senior Field Application Scientist - South Central
| Job ID | REQ-058745 |
| Location | Woburn, MA |
| Job Type | Regular |
Covaris, a PerkinElmer Company, is a leader in sample preparation solutions across multiomics research and clinical applications. Powered by proprietary Adaptive Focused Acoustics® (AFA®) technology, our portfolio of advanced instruments, consumables, reagents, and kits for pre-analytical sample preparation deliver exceptional accuracy and reproducibility, enabling researchers to generate higher-quality data, develop novel assays, and drive breakthrough discoveries in life sciences. From academic labs to global biopharma organizations, Covaris is trusted by scientists who demand precision at every step of the analytical workflow. Learn more at www.covaris.com.
Summary:
Covaris/PerkinElmer is seeking an experienced Senior Field Applications Scientist (FAS), preferably based in Texas, with 2–3+ years of demonstrated FAS industry experience and a strong track record of customer-facing technical and commercial engagement. This position resides within the Covaris Solutions team and reports to the Manager, Field Applications – North America. This individual will serve as a senior scientific and technical liaison for customers, KOLs, and the internal Sales team and will be instrumental in delivering customer training, product demonstrations, pre-sales technical engagements, and advanced troubleshooting across our Sample Preparation, Genomics, Proteomics, and Epigenomics workflow solutions. In this role, you will provide technical consultation and customer support, working closely with customers and Sales to understand application needs, communicate technical value, and help advance business opportunities in partnership with the Solutions team. This position is ideal for a self-motivated, customer-focused scientific professional with broad technical knowledge, strong communication and presentation skills, and the ability to independently manage customer engagements while collaborating effectively with Sales and cross-functional teams. The Senior FAS will also contribute to technical best practices, peer mentoring and a strong customer-focused culture.
Essential Responsibilities: The employee may be required to perform all, or a combination of the following essential responsibilities as determined by business necessity.
- Lead post-sales customer training and technical education through classroom instruction, hands-on laboratory sessions, technical lectures, and consultation on sample preparation and analysis recommendations. Deliver remote training for customers and distributors as required.
- Independently plan, lead, and execute customer product demonstrations in support of commercial objectives. Own demonstration projects from planning through execution, ensuring technical parameters are optimized and results effectively demonstrate the value of Covaris solutions.
- Partner closely with Sales Territory Managers as a senior scientific subject-matter expert for new and existing customers. Lead pre-sales technical presentations, product positioning discussions, customer consultations, and education programs, including Lunch & Learn sessions, to support customer adoption and advance commercial opportunities.
- Represent Covaris as a technical and scientific leader at trade shows, scientific conferences, technical symposia, webinars, and customer events through presentations, posters, live demonstrations, and technical discussions with customers and KOLs.
- Serve as a senior technical point of contact for customer inquiries through Salesforce, independently troubleshooting assay design, experimental workflows, software, instrumentation, and user technique. Coordinate with appropriate internal teams to resolve complex issues, maximize customer uptime, and ensure a high-quality customer experience.
- Lead the development of technical content and resources by defining, organizing, and authoring training materials, protocols, application notes, and other technical resources for internal teams, Sales, and external customers.
- Collaborate cross-functionally with Solutions, Product Management, Marketing, Research & Development, and other teams to translate customer and KOL feedback into actionable insights, strengthen product positioning, support commercial strategy, and contribute to continuous product and application improvement.
- Facilitate periodic team mentoring activities under manager guidance to support technical knowledge sharing and elevate customer-facing skills.
Requirements/Qualifications:
- Master’s degree or Ph.D. in Molecular Biology, Microbiology, Biochemistry, or a related life sciences discipline preferred.
- 2–3+ years of Field Applications Scientist customer-facing industry experience, with demonstrated ability to support commercial activities and customer engagements.
- Minimum 3–5 years of hands-on laboratory experience in academic or industry research environments working with molecular biology workflows.
- Foundational understanding of Next Generation Sequencing (NGS), Proteomics, Genomics, and DNA/RNA/Protein sample preparation workflows.
- Hands-on experience with NGS library preparation and biomolecule extraction, including nucleic acids or proteins from tissues, FFPE samples, or cultured cells, is highly desirable.
- Exposure to DNA sequence analysis tools and bioinformatics workflows, such as sequence alignment, genome visualization, or comparative genomics, is preferred.
- Strong customer-facing communication and presentation skills, with the ability to translate complex scientific concepts into clear technical value propositions for customers, KOLs, sales teams, and diverse audiences.
- Demonstrated ability to engage customers and KOLs, build technical credibility, identify customer needs, and contribute to advancing commercial opportunities through technical discussions, product demonstrations, evaluations, seminars, conferences, and training.
- Demonstrated ability to independently troubleshoot experimental workflows and technical challenges in the laboratory or at customer sites, while effectively communicating recommendations and next steps.
- Customer-focused, detail-oriented, and self-motivated, with the ability to operate independently in a field-based role while collaborating effectively with Sales, Marketing, Service, Product Management, and other cross-functional teams.
- Highly organized with strong critical-thinking skills and the ability to prioritize multiple customer engagements, opportunities, and timelines.
- Proficiency with Microsoft Office 365; familiarity with CRM systems such as Salesforce is a plus.
- Willingness and ability to travel up to 75% to support sales territory managers, customers, KOLs, pre-sales technical positioning, product demonstrations, and scientific meetings.
- Strong customer advocate with a professional, solutions-oriented approach and the ability to build trusted relationships and maintain effectiveness in fast-paced or high-pressure environments. Commitment to delivering exceptional customer experiences and supporting business growth.
Other:
The position is based in Texas or Arizona. Key Coverage area primarily includes South Central. May include other states occasionally. Access to public transport, airport and proximity to major Research/ biotech hub is essential.
Reasonable Accommodation:Covaris is an equal Opportunities Employer.We aim to ensure that no job applicant or employee receives less favorable treatment on the grounds of gender, marital status, race, color, ethnic origin, sexual orientation, age or disability. We also aim to guarantee that all appointments are made purely based on merit.
The annual compensation range for this full-time position is $110,000.00 to $130,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.