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Technical Administrator

United Kingdom

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Location Ware, GB Job ID JR-027661

Maintaining and updating of equipment records within EAM

Meet and greet/host third party engineers and liaise with end user customers

Scheduling of preventative maintenance and equipment repairs

Review and closure of records with EAM

General administration duties as required including records management, filing, and archiving of documentation

To work closely with all members of the Customer Services and wider Scientific Services teams to provide a proactive and focussed approach efficiently meeting and advancing the business needs.

Key Responsibilities:

  • Responsible for the administration of the computerized Maintenance Management System (CMMS), ensuring the update and closure of workorders to meet and exceed agreed contractual metrics
  • Work in conjunction with third party contractors to maintain full compliance of work order closure as per GSK compliance guidelines and to work towards contractual metrics
  • Administer new install, changes, and updates within the EAM system to ensure accurate equipment records
  • Provides regular updates to the customer requesting work in a timely fashion
  • Point of contact for Third Party Contractors on arrival at the site (and when required other R&D sites), ensuring that they are managed in line with GSK and prescribed procedures.
  • Administer & manage all EHS & GXP induction in line with GSK and procedures for all Third Party prior to commencement of work
  • Using specified GSK tools manage the compliance of third-party engineer inductions to site.
  • Ensure that for all Third-Party Contractors working on site; a Risk Assessment and Method Statement is in place and a Permit to work completed with the co-operation of all departments for the area/job in which they are working on.
  • Provide all Third-Party contractors with appropriate documentation to complete work derived from CMMS database
  • Management of the calibration label procedure at site, ensuring that the LIS process is followed for all identified equipment.
  • Ensure all compliant documentation including, but not limited to, engineering service reports are stored and filed according to GxP and GDP practices
  • Assist both GSK and PerkinElmer in the preparation for audits. Retrieve documentation for inspection purposes
  • Liaise daily with other Scientific Services staff across all sites
  • Reports any scheduling failures to the local scheduler and or customer (as required) to reschedule
  • Perform work in accordance with established safety procedures
  • Complies with all company policies and procedures and adhere to company standards
  • Escalates in a timely manner any issues or concerns that arise
  • Performs other duties as required

Qualifications and Competencies:

  • Good Educational Background and 3 – 5 years administrative experience
  • Attention to detail
  • Excellent understanding of Customer Care
  • Knowledge or experience of Life Science Industry preferred
  • Knowledge and experience of GxP preferred
  • Excellent written and verbal communication skills
  • Knowledge and understanding of EHS procedures
  • Experience of working with CMMS databases
  • Ability to multitask and prioritise own workload
  • Proficiency in Microsoft office packages, Excel, Word, PowerPoint, Outlook
  • Ability to travel.
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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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