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Principal Software Service Specialist - Remote

Waltham, Massachusetts

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Location Waltham, MassachusettsUS Job ID JR-019176

ThePrincipal Software Service Specialist in Informatics will provide expertise, solutions, and strategy to various clients on Research Analytic Informatics needs. They will work as a trusted SME (Subject Matter Expert) providing technical expertise delivering integrated Cloud Laboratory Notebook Solutions to our customers. They will possess a comprehensive understanding of Cloud Technologies and Services as well as an extensive knowledge of Informatics Services provided by PerkinElmer. In addition they will provide mentoring and guidance to junior team members on technical, scientific and/or business issues and support knowledge-centered activities within the company.

Basic Qualifications:

  • Bachelor’s-level degree in computer sciences, engineering or a related field required; advanced degrees (MBA, MS, MPH, PhD) in sciences, mathematics, healthcare, or business preferred

  • 5+ years’ experience in SDLC/agile software development

  • Java or C# experience required

Preferred Qualifications:

  • Client-facing business analysis experience in life sciences, preferably biotech or pharma is preferred

  • Excellent verbal, written communication and interpersonal skills with a collaborative management style

  • Thorough understand of structured software development methodologies including design, development and testing is needed

  • Experience building Web Services and Restful APIs is required

  • Experience working with JDBC in a transactional application (using any RDBMS but preferably PostgreSQL) preferred

  • Experience with AWS, Docker, Elasticsearch, MongoDB, PostgreSQL, RabbitMQ, Vert.x highly desirable

  • Attentive to detail with high concern for quality, and a zeal to learn

Key Accountabilities – Delivering robust technical solutions to drive Digital Transformation in a laboratory environment -

  • Work structure approximates into 2/3rd of technical delivery, 1/3rd consulting

  • Delivers back and front-end design and development for Cloud Notebook solutions that integrate with chemical and biological data management products

  • Works individually or in a team environment as a technical leader within the project guidelines to execute priorities, specifications and feature implementation

  • Delivers well documented, clean and tested Code to create secure and performant services and interfaces

  • Understands Research data well to deliver well-designed customer solutions over an iterative-design process.

  • Collaborates with project manager(s) for general project support

  • Helps team prioritize the workload and participate in training junior team members, foster knowledge sharing

  • Identifies and capitalizes on opportunities to improve project efficiency and team performance and acts proactively

  • Assesses, analyzes and communicates changing market situations to senior management with facts and data

Consulting Activities, Software Development, Relationship Management, Business Development -

  • Expert communication skills with ability to distill complex ideas into plain language is essential

  • Consults with clients to suggest, demonstrate, and deliver appropriate business solutions based on their needs, resolving issues and ambiguities

  • Establishes themselves as a trusted partner with clients, and resolve their business problems leveraging technical expertise, domain knowledge and best practices

  • Completes and delegates project activities in a timely manner with an understanding of issues which may impact project profitability and client satisfaction

  • Demonstrates ability to interact professionally at multiple levels including senior and executive management within a client organization

  • Actively prospects and leverages new business opportunities with client and industry contacts in collaboration with account management

  • Presents information about PKI service offerings reflecting the organization’s capability and leveraging business development skills to support client needs

  • Participates in project scoping calls and proposal preparation, delivers sales presentations as needed



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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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