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Lab Computing Analyst

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    Location(s)
  • Waltham, MA

Status Regular Job ID JR-013557 Recruiting Region Americas

Position Title: Lab Computing Analyst

Location:

Type of Assignment: Fulltime

Job Description:

Job Purpose:

The Analyst is responsible for the “IT” Lab Support at a client’s facility. Candidate must be an outgoing individual and who is experience in various lab environments 

Responsibilities include, but are not limited to the following:

  • Working seamlessly with the corporate IT team
  • Build and maintain a working relationship with Lab Owners, IT Teams and Management.
  • Proactively support the lab environment
  • Document procedures, policies, troubleshooting and best practices
  • Coordinates and works with outside vendors, with preventative maintenance, requires 6 hours of process area presence, to include gowning. .
  • Maintain daily client communications
  • Participate in client team meetings
  • Listens actively and communicates promptly and effectively with users regarding IT issues. Provides timely follow-up.
  • Escalates IT issues that are not resolved via normal support channels. Acts as an interface between business and corporate IT teams.
  • Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
  • Ability to manage one’s time with minimal supervision to achieve objectives
  • Follow GmP and GxP best practices
  • Conduct annual and bi-annual reviews of equipment in the labs and process areas
  • Work in a clean environment for extended periods of time
  • Conduct instrument maintenance based on the client’s SOPs.
  • Review and execute validated documents related to software and instrumentation in the environment
  • Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
  • Ability to manage one’s time with minimal supervision to achieve objectives

Qualifications, Skills & Experience:

  • Bachelor’s degree in Computer Science or  a minimum of 7-10 years’ of relevant professional experience
  • Minimum of 2 years’ experience in lab environment.
  • Understanding of lab practices, instruments and software
  • Experience in a validated environment a plus.
  • Demonstrated Leadership abilities and be achievement oriented.
  • Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
  • Strong verbal and written communication skills.
  • Must be customer service orientated and believe in teamwork, collaboration, adaptability and Initiative.
  • Problem solving skills to resolve issues.
  • Ability to multitask and support various groups of users

Special skills and Required Experience:

  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex instrument and technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
  • Knowledge of laboratory safety practices as defined by the Company and/or customer’s site safety code.

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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