Lab Computing Associate
Trenton, New Jersey | Rahway, New Jersey
Responsibilities
Location Trenton, New JerseyUS Job ID REQ-055190Responsibilities:
- Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
- Implements customer specified benchtop computing design and processes
- Administers and assures connectivity of customer’s Windows based platform
- Maintains and supports the operating system, desktop hardware and peripherals, enterprise print strategy, management tools, application packaging, desktop tool development, software distribution, and core desktop applications
- Manage On-boarding, retirement and relocation of equipment
- Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
- Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
- Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
- Acts as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues
- Follow documented procedures, policies, troubleshooting and best practices
- Create and maintain a physical inventory of lab equipment, PC’s, software and any other information pertinent to the environment
- Submit weekly Engineer reports to the team lead by COB on the last business day of the week
- Acts as Liaison for software/hardware related inquiries
- Escalates IT issues that are not resolved PKI Lab IT analysts
- Participates in client team meetings
- Escalates delivery concerns to the team lead
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
