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Product Specialist

Job ID REQ-058044
Location Taipei, Taiwan
Job Type Regular
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This position is to provide technical product related information, training and support to internal as well as external customers for Material Characterization (MatChar) product line.

Responsibilities

  • Provide pre-sale and post-sale support on MatChar product line

  • Support MatChar products’ revenue in Taiwan

  • MatChar product line sample analysis supports and method development

  • Collect products and application information, preparing sales tools for sales team

  • Demonstrate instruction operation and running sample per request by sales team

  • Provide product training for both internal and external customers and prepare training materials

  • Provide application support based on customer requests

  • Support marketing plans that drive sales development in Taiwan

Basic Qualifications

  • Bachelor and above Degree in Chemical Engineering, Material Science, Chemistry or related. The preferred education is analytical chemistry background.

  • Minimum 3 years of hands-on experience in relevant field and direct customer contact experience with preference for technical support area.

  • Experience with material characterization techniques and related analytical technologies & instrumentation are desirable.

Preferred Characteristics

  • Good communication skills with customers and presentation skills.

  • Experience in project management, excellent planning and organizational skills with good problem-solving abilities.

  • Aggressive, creative and hardworking

  • Self-starter, strong team player, prioritization skills, good presentation skills

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