Senior HR Operations Advisor – Nordics
Stockholm, Sweden | Sollentuna, Sweden
ResponsibilitiesLocation Stockholm, SE Job ID JR-034319
PerkinElmer is looking forSenior HR Operations Advisor for the Nordics
The Senior HR Operations Advisor is the central face of our Human Resources function to employees and managers in our Nordic entities. The Senior Advisor provides excellent customer service through personal, phone and digital interactions. He/She identifies and implements continuous process improvements while maintaining a high focus on data accuracy, while also working closely with the European Case Manager to manage escalated requests from employees or HR colleagues. This role will be the point of contact for Swedish trade unions and assist country and regional HRBPs with actions and communications related to the company’s relationship with these unions. The Senior HR Operations Advisor strives to achieve the ultimate customer service experience through high quality, customized, first-call resolutions.
As Senior HR Operations Advisor, you will be looking after the following activities:
Engage with new hires to ensure smooth transition from candidate to onboarded employee, including conducting orientation, and supporting onboarding inquiries and activities
Provide foundational human resources support throughout the employee lifecycle for employees in Sweden, Denmark, Norway, and Finland, from pre-hire to post-termination. Triage, answer and escalate inquiries as needed.
Creation of employment contracts, contract amendments and respective employment documentation
Provide first-line HR system support to users who need help with Workday and other HR systems, local and global.
Manage employee records (both physical and electronic), ensuring accurate information is included on all records, and that records are appropriately updated
Support auditing and reporting requests as required and review data for accuracy
Conduct system testing and participate in process implementation or improvement activities as assigned by your manager. Identify and notify your manager of any areas of opportunity for process improvement and enhancement of the employee experience
Act as back-up for other HR Operations colleagues and their respective client groups as needed
Deliver appropriate, thorough, and thoughtful communications to employees, managers, and other HR team members through multiple channels
Work with the Regional HRBP to ensure that all the legal obligations related to employees representatives in Sweden are fulfilled
Prepare and facilitate mandatory Trade Unions meetings and liaise with them on a regular basis to develop a positive working relationship.
Participate in CBA negotiations in support of country/region HRBPs
Additional assignments as provided by your manager
A minimum of 3-5 years of customer service or HR experience
Fluent in English and Swedish; preference for ability to communicate in additional European languages
Proven ability to work collaboratively with multiple stakeholders, both within HR and the wider business, managing expectations and needs appropriately
Well-versed in MS Office products and a demonstrated high aptitude for learning new HR systems, processes, and policies with a self-driven passion for continuous learning and development
Ability to effectively communicate both in writing and verbally
Ability to maintain confidentiality and handle situations with appropriate care and compassion
High levels of emotional intelligence with a customer service approach to supporting employees
Strong critical thinking and problem-solving skills
Ability to manage multiple priorities and fluctuating levels of demand, strong organizational skills, and the ability to independently complete tasks with minimal supervision.
Are you ready to be part of the team effort which helps improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 16,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and belief in our mission, we strive to create an inspiring and inclusive culture for our employees, so they can be their best and, together, create a better tomorrow.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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