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Integrated Systems Specialist - Medicine Design

United Kingdom

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Location Stevenage, GB Job ID JR-030564

The successful candidate will join the GSK Medicine Design automation team to provide first line software and technical support for automated liquid handling, and bench-top automation platforms, enabling minimal equipment downtime and maximal system utilization. This position will be embedded within the department, providing direct support to laboratory scientists in the programming and operation of automated platforms and in planning of experiments to incorporate automated solutions where appropriate.

The role will be based in Stevenage.

Job Responsibilities

  • Work closely with equipment users to develop & optimize assay protocols on their automation platforms, ensuring optimal efficiency & performance.

  • Work alongside GSK scientists, validate and troubleshoot high throughput automated workflows.

  • Lead Equipment Breakdown Deep-Dive activities to identify the underlying cause, with the objective of mitigating its reoccurrence.

  • Train equipment users on key concepts associated with the platforms within Medicine Design at GSK to support best-practice and mitigate avoidable run failures, ensuring optimal routine operation.

  • Oversee & participate in equipment support activities within Medicine Design at GSK.

  • Establish & maintain strong relationships with Vendor Application Specialists

  • Maintain awareness of new developments in the field of Laboratory Automation.

  • Provide technical mediation in the event of long running equipment issues involving multiple vendors.

  • Leverage the expertise & experience of the network of Automation Application Scientists and the wider Applied Sciences team from across PE’s Scientific Services accounts.

  • Help develop best-practice and facilitate knowledge sharing between automation users.

  • Work flexibly depending on team priorities and support requirements


  • HND or higher in a Scientific related subject

  • Considerable industry experience in lab instrument support

  • Pharmaceutical/Regulated industry working background

  • Experience of developing & optimizing complex protocols on liquid handling automation

  • Solid understanding of core competencies involved in operating liquid handling automation

  • Experience writing protocols using vendor software such as Evoware, Fluent Control and VWorks

  • Attention to detail and good organizational skills

  • Good team-working behaviours, interpersonal and communication skills

  • Solid aptitude for expanding field of knowledge, perhaps outside of the core role

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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