ResponsibilitiesLocation Singapore, SG Job ID JR-026458
➢ Assist for processing daily customer complaints.
➢ Handle customer quality issue and work with internal analysis to have close response to customer.
➢ Responsible for data collection and assist in report compilation and participate in quality review meetings.
➢ Collaborate with cross functional teams to drive quality improvement activities.
➢ Communicate with customer on customer quality enquiry, monitoring of product quality and identifying appropriate actions as necessary.
➢ Facilitate Failure Analysis, Product Evaluation and drive the Field Quality Improvement.
➢ Participate in continuous improvement activities through CAPA or equivalent tools.
➢ Participate in Engineering and Production meetings to champion field quality related activities.
➢ Participate in internal and external audits.
➢ Bachelor’s Degree in Engineering or equivalent.
Work Experience: At least 2 year(s) of relevant working experience in a customer quality, process quality or engineering role, preferably in a manufacturing environment.
Key capabilities expected for the job
➢ Knowledge of computer software like SAP, Microsoft Office applications etc.
➢ High proficiency in MS Office(Excel, Power point, Access, etc)
➢ Good oral and written communication.
➢ Strong analytical and interpersonal skills.
➢ Ability to prioritize and work independently and proactively is critical for success.
➢ Self-motivated and able to manage multiple and complex tasks in a fast paced and challenging environment.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
Featured JobsView All of Our Available Opportunities
Recently Viewed Jobs
“PerkinElmer has empowered and provided me the opportunity to learn and grow with the company. Every success is celebrated at PerkinElmer. I contribute every success to my supportive mentors and my team, the best that I have got in my entire corporate years. The sense of belongingness and respect for each other gave me a deeper meaning of what a family truly means. At PerkinElmer, I have found my family.”
“PerkinElmer is, by essence, a truly ethical company and I feel myself supported and valued. It is great to work in a place where my personal values match the company´s values, and that is PerkinElmer for me”