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Working at PerkinElmer | Jobs and Careers at PerkinElmer

Associate IT Systems Support Specialist (12-month contract)

Singapore Singapore

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Responsibilities

Location Singapore, SG Job ID JR-032320

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day.

PerkinElmer’s commitment to scientific innovation is at the heart of everything we do. Our dedicated team of 16,000 employees worldwide pioneers scientific technologies for better detection, imaging, and informatics to help our customers create healthier families, make smarter decisions, earlier diagnoses, more effective treatments and scientific breakthroughs globally.

Key Responsibilities

The position is to provide the overall support for all LAN related matters for users.

  • Provide IT operational support for the Singapore and the rest of our remote offices. 

  • Responsible for the administration and support of desktops and laptops including fixing, setup and troubleshooting.

  • Provide employee telecommunication support (Desk Phones/Mobile devices).

  • Administer and maintain site IT equipment inventory and leasing records.

  • Manage hardware IT vendor relations.

  • Create/maintain IT related SOP’s.

Requirements

  • 2 years of experience on desktop/laptop support.

  • Hands-on experience with Windows environments.

  • Good understanding of Local Area Network, File and Print server.

  • Ability to diagnose and troubleshoot computer technical issues.

  • Familiarity with remote desktop applications.

  • Problem-solving and communication skills in both English and Chinese (written & verbal) to support users based in China.

  • Ability to provide step-by-step technical help.

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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"PerkinElmer is committed to making the world a better place, from helping improve the environment to the health of people around the world. It is a company with strong values."

Elisa Di Vairo, HR Payroll Specialist, Milan, Italy

"Helping PerkinElmer save over 70 babies a day gives me a sense of pride and purpose."

Chris Angiolini, Senior Customer Support Engineer, Seer Green, the UK

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