Service Sales Specialist

Responsibilities

Job Responsibilities:

• Meet and exceed sales targets and other KPIs including renewal and warranty conversion rates, and new unit additions
• Manage a geographic territory - Develop product knowledge to effectively grow portfolio within territory and work with the local engineer team to expand the contract base by adding new contracts
• Work closely with leadership to develop growth strategies for assigned territory
• Quote customers directly through CRM system
• Respond to customer inquiries, act as their point of contact, and ensure timely resolution
• Contact customers to follow up on sales leads generated through engineers and other teams
• Upsell / Cross-sell other PerkinElmer services and consumables offerings
• Identify and generate lead opportunities for other PerkinElmer businesses
• Follow company best practices and processes and learn effective selling techniques
• Maintain sales pipeline and activity accurately in CRM tools
• Embrace change and continuous improvement mindset
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Critical Skills:

• Must be results-driven and possess the ability to utilize exceptional negotiation skills
• Ability to work within a Team Selling Model and engage field-based resources as necessary to advance opportunities
• Strong communication skills (telephone & email)
• Aptitude to learn new systems and retain technical information
• Excellent communication skills and the ability to build relationships via the telephone and email
• Highly effective time management and organizational skills
• Process orientated, with a strong knowledge of selling, marketing & the customer care process

Basic Qualifications:

• 1+ years of inside sales or field service experience
• High School diploma

Preferred Qualifications:

• Bachelor's degree or equivalent sales experience
• General knowledge of CRM systems is preferred. Salesforce.com experience is a plus.
• Relevant experience in the analytical instruments & consumables industry
• Relevant experience in laboratory or field service operations

The annual compensation range for this full-time position is $64,500.00 to $80,860.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.