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Customer Support Engineer

Shanghai China

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Location Shanghai, ShanghaiCN Job ID JR-033854

Provide technical support for PCR & BBT & Chemagen products


Completed routine after-sales work such as operation training, performance verification, problem analysis and treatment, data collection and analysis, simple installation and debugging, and simple maintenance


Completed routine pre-sales support work such as DEMO, product presentation, pre-sales cooperative sales visit, etc


Able to analyze problems according to clinical test reports


Have the ability to learn new products and knowledge actively, and can summarize and export


May participate in CFDA registration process when necessary, such as type test, clinical trial, expert review meeting, etc


Participate in Chinese regional academic conferences, and give academic speeches if necessary


Cooperate with colleagues in other departments


Be able to travel frequently in China and work indepe

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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