Field Application Specialist - ICP-MS
Seer Green United Kingdom | High Wycombe United Kingdom | Remote
Responsibilities
Location Seer Green, BuckinghamshireGB Job ID REQ-054856Purpose
The Field Application Specialist ICP-MS is responsible to support the Sales Organization in the achievement of defined sales targets for selected product lines by providing technical & applications expertise where required during the sales process.
We welcome applications from lab scientists with ICP-MS experience looking for a career change.
Key Responsibilities:
• Plan and provide timely high level demos & sample analysis in agreement with Sales Team Leader and Account Managers
• Assist Sales Professionals in assessing customer needs, differentiating from competition PerkinElmer’s value proposition, handling customer objections and helping to close when necessary.
• Work with leadership to define standards of demonstrations, sales training, and presentation material.
• Perform product and applications training of Sales Professionals and third party agents/dealers; Develop sales professionals’ skills for simple demos and independent selling.
• Proactively provide competitive intelligence and market analysis to Product Management team
• In association with our customers develop content/applications for marcom collateral to improve win rates and increase opportunity Dollars
• Provide technical support to the local Sales professionals in ensuring that quotes and recommended configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.
• Assist Service partners in developing the training material and becoming independent in performing high level customers training
• Own the demo inventory on defined product lines – responsible for conditions and locations.
• Generate a strong customer reference list
Personal Profile:
• Must be Professional and Ethical with high Integrity.
• Proactive mindset with strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influence and motivating others.
• Strong interpersonal skills
• Ability to operate independently and as part of a team.
Education and experience:
• Advanced Degree in Science in Analytical Chemistry or similar
• Experience and knowledge of ICP-MS is essential
• Ability to define and promote added value solutions for customers
• Relationship building
• Good team player
• Internal processes knowledge
• Good communication skills
• Available to travel across UK & Ireland
• English (very good level)
Computer:
• Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Access/MS Project).
• Use of email, familiarity with on-line tools (Internet and intranet usage).
Communication:
• Meetings, conference calls, and process documentation will require good verbal and written communication skills. Capability to prepare and conduct lectures, presentations and trainings to a diversified audience is essential.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.