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Customer Service Engineer - SE England

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    Location(s)
  • Seer Green, England

Status Regular Job ID JR-007340 Recruiting Region Europe

Our Customer Service team is responsible for maintaining a high standard, professional customer support used by customers throughout the region. In this role, the Customer Service Engineer will act as the face for the company, making sure our customer needs are met with high quality. (S)he will be working mainly in South East England.  Candidates based around Hatfield / north of London will be ideally situated.  

The main products that will be supported are Perkin Elmer’s ICP and ICP-MS equipment.

Role description:

  • Performs field service, carrying our repairs, maintenance and installation of instrumentation and their accessories.
  • Provides onsite user training on defined product groups.
  • Ensures accurate documentation is in place and of high quality.

Role requirements:

  • Relevant education (e.g. Bachelor in Electronic Engineering or Biotechnology)
  • 3 – 5 years of experience in a Customer Service Environment, preferably with analytical instrument applications
  • Good communications skills
  • Strong customer service ethic
  • Prepared to travel
  • Full driving licence

What we offer:

  • Strong technical support and mentoring
  • Meaningful work with professional customers
  • Focus on career development
  • Collaborative and diverse environment

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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