Vice President, Client Solutions
Raleigh, North Carolina
Responsibilities
Location Raleigh, North CarolinaUS Job ID REQ-056635This is a full-time role with Project Farma, a PerkinElmer company. Candidates' MUST be local to the Raleigh-Durham area.
The Vice President of Client Solutions (VP, CS) is a senior executive responsible for strategic growth, relationship management of internal and external stakeholders. This role is pivotal in ensuring the firm is positioned as a trusted advisor and supplier across client organizations.
The VP, CS drives revenue growth, fosters deep client relationships, and builds our sales pipeline, through uncovering potential leads, nurturing those leads and closing qualified opportunities. The VP, CS brings deep credibility, extensive networks, and influence within the accounts they serve. They will work closely with regional leaders, Principal Consultants, and delivery teams to build trust, align services with client needs, and surface new opportunities.
Key Responsibilities
Strategic Account Leadership
- As part of the lead generation team, with a focus in the Southeast Region, own and lead all activities from client prospecting to lead generation to lead nurturing to Request for Proposal (RFP).
- Lead or support RFP response and ensure proper transition to steady state operations.
- Organize and attend regional account events to further existing client relationships.
- Lead generation of client proposals, RFI/RFP responses, team member resumes, client case studies and other internal/external sales-related documents in an organized and timely manner.
- Be an expert in Project Farma client case studies and services.
- Lead client sales calls with new and existing clients.
Revenue Growth & Pipeline Conversion
- Set and achieve annual revenue targets for each account, with clear KPIs for upsell and cross-sell initiatives.
- Lead identification of new client prospects using the Ideal Client Profile (ICP). Creation and execution of plan to turn prospects into client leads.
- Originate and lead attaining at least three (3) new client targets per year that have a high growth potential.
Collaboration & Intelligence Sharing
- Chair regular account team meetings to align on goals, share insights, and coordinate execution.
- Ensure knowledge transfer and best practices are documented and disseminated across teams.
- Champion the use of CRM/PSA tools to maintain data integrity and visibility into account health.
Internal Governance & Program Participation
- Maintain all sales data within customer relationship management (CRM) system. Execute proper and timely sales reporting using CRM.
- Ensure all sales presentations, pitch decks and materials are current.
- Lead and attend all weekly strategy and business development meetings.
- Mentor and coach other team members in sales and business development.
Metrics for Success
Metric Target
Account Revenue Growth
≥ 15% YoY growth per account
Pipeline Conversion Rate
≥ 55% of qualified opportunities
Client Advocacy Score
NPS or equivalent ≥ 95%; ≥ 2 client testimonials/year
Engagement Cadence
80% execution of QBRs and executive check-ins
Project Success Rate
≥ 95% on-time, on-scope project launches
Internal Contributions
Active participation in ≥ 1 strategic initiatives or mentorship programs annually
Experience Required
- Education: Bachelor’s Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience).
- Industry Expertise: 20+ years in life sciences, biotech, or technical consulting with a strong understanding of regulatory environments, R&D, manufacturing, and commercialization.
- Client Leadership: Proven track record of managing $10M+ accounts with complex stakeholder ecosystems.
- Strategic Thinking: Ability to synthesize market trends, client needs, and internal capabilities into actionable strategies.
- Commercial Acumen: Deep experience in consultative selling, contract negotiation, and value-based pricing.
- Operational Excellence: Familiarity with delivery models, project governance, and performance metrics in a professional services context.
- Technology Proficiency: Experience with CRM/PSA platforms (e.g., Salesforce, Certinia), data visualization tools, and collaboration platforms.
Other Required
- High degree of technical competence and creativity
- Travel as needed to fulfill strategy and business development goals.
PerkinElmer/Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer/Project Farma is committed to a culturally diverse workforce.
Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.
The annual compensation range for this full-time position is $180,000 - 240,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
