Customer – Master Data Management (MDM) Lead
Pune India
Responsibilities
Location Hinjawadi, Pune, Maharashtra, Mahārāshtra IN Job ID REQ-057556Key Responsibilities:
- Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
- Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
- Improve SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processes
- Enable bulk account creation and standard onboarding workflows
- Establish data governance policies, stewardship model, and approval workflows
- Drive data quality dashboards and remediation initiatives
- Partner with Sales, Finance, Compliance, and Operations
- Coordinate MSP delivery and internal resources for execution
- Basic Qualifications
Required Qualifications & Experience
- 6–10 years experience in Customer MDM / CRM data governance
- Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
- Experience managing hierarchies, data quality, and global customer onboarding
- Strong business partnering and leadership capability
Preferred Characteristics
- Deep functional and technical understanding of MDM for large & complex organization
- Effective stakeholder and vendor management
- Continuous improvement mindset and strong sense of ownership.
- Along with managing day-to-day operational needs, be able to improve short-to-long term
- Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
