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Front Line Engineer-Lititz, PA

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  • Philadelphia, PA

  • Location(s)
  • Lititz, PA

Status Regular Job ID JR-009819 Recruiting Region Americas

Frontline Engineer

Job description

Frontline Engineer responsible for delivering services across additional equipment categories as well as to provide a new level of service for triaging, reducing turn-around times and decreasing costs.


  • First Line Service support of small equipment
  • Managing reserve equipment and spare parts
  • Technical support to projects / service high end equipment
  • Coordination / administrative follow up when moving equipment
  • Calibrating LAF cabinets, centrifuges ...
  • Performing validations
  • Transfer of knowledge to end users around the function and optimal use of laboratory equipment.
  • Repair of vacuum pumps, etc


  • Minimum Secondary Education in electronics and electro-mechanics
  • Scientific laboratory experience
  • Detailed technical knowledge is a plus
  • Knowledge of MS Office
  • Good planner / organizer
  • Customer centric
  • Precise, accurate and able to work independently with attention to detail and safety
  • Good communication skills both oral and written
  • Flexible
  • Willing to work in P3 laboratory

Job-related Competencies

  • First line support service small equipment A, B (A: lab equipment without calibration and / or certification, B: lab equipment with calibration and / or certification)
  • Identify, troubleshoot and solution monitoring as well as guidance during deployment of external subcontractors
  • Restoring the system by replacing electrical, electronic, mechanical, pneumatic and hydraulic components and / or restore

  • Record/Document the follow-up data on interventions and pass the information on to the relevant department
  • Determine the needs for spare parts and consumables based on inventories and orders
  • Document when equipment received and the cost and time estimate for repair
  • Install automations, receptors, control circuits
  • Perform automation program inputs, reset or change the download to a PLC and control
  • Support systems remotely
  • Customer training/knowledge transfer
  • Carry out measurements (thermal, mechanical, electrical, magnetic, ...)
  • Working within the established SLA and meeting the following:
    • Response time
    • Downtime
    • First Time Fix
    • Activities planned
    • Participating in operational meetings
    • Technical support for projects

Personal Skills

  • Detailed oriented
  • Work independently
  • Adapt to changing circumstances (flexibility)
  • Comply with rules and regulations
  • Customer focus
  • Results focused

Required Studies:

Minimum of 2 Year Technical Degree in electronics and/or mechanics, preferably a bachelors in similar field with 3 or more years of experience in a lab or industry

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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