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Senior UX Researcher

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  • Ontario, CA

Status Regular Job ID JR-013212 Recruiting Region Americas

PerkinElmer is looking for a Senior UX Researcher. 

About you:  

You have a curious nature and keep abreast of newdevelopments or ideas gaining momentum in the business. You interject yourselves into the conversation to ask questions that help others clarify any problems, assumptions and risks. You are outgoing, a people’s person, can put people at ease and are easy to talk to.  You are curious and want to help your team answer their toughest questions by learning from others.

You will work across different product teams to provide insights derived from user feedback. You will also engage in spreading UX research concepts across the company alongside the larger UX team. You are passionate about building a research driven culture.

Within 30 days
- Interviewing internal and external stakeholders 
- Conducting usability test on existing products and prototypes
- Building out and distributing surveys related to products and user sentiments

Within 60 days
- Engaging with designers, product teams, challenges and specific software 
- Working closely with designers, product managers and developers to uncover user insights and provide feedback to appropriate parties
- Helping product teams with research needs and creating scalable processes with them 

 Within 90 days
- Setting up quantitative, qualitative methodologies
- Working with UX team to conduct educational workshops and push cultural change
- Conducting field/remote interviews with end users about their experience
- Building a network of stakeholders, customers, and users
- Creating methodologies and best practices around building research into the everyday work of creating products 

Some of the other things we care about: 

  • 7+ years of related industry experience combined with a bachelor's or master's degree in design, research, human-computer interaction, or a related field.  

  • Experience synthesizing and presenting tailor made research to various audiences 

  • Conducting design workshops to educate stakeholders about research process 

  • Know how to create and execute a study plan 

  • Display empathy and curiosity when conducting research 

  • Provide guidance, support, and mentoring for other researchers on the team

  • Drive inclusiveness in principle and practice.

  • Lead workshops and other group activities that help build team consensus around research, vision, and customer needs, webinars

  • Conduct various UX research and testing methods, both generative and evaluative (e.g. usability testing, persona development, journey mapping, surveys, etc.) and compile results and data and presenting back to the development

  • Ability to nurture and manage a network 

  • Conduct recruiting activities to help grow the pool of users the UX team talks to

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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