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Quality Manager

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  • Milan, Lombardy

Status Regular Job ID JR-006142 Recruiting Region Europe


The Quality Manager is responsible for Quality Assurance development, implementation and maintenance activities related to the established Quality Management System (QMS) for Dani (A PerkinElmer Company) located in Milan or Pavia, Italy.

The Quality Manager is responsible for coordinating staff efforts supporting the sites operational goals and objectives while maintaining compliance to established standards and applicable regulatory requirements.

Core Duties and Responsibilities:

  • Be part of the site leadership team and support the site’s goals and objectives; work with the site leadership team towards developing, tracking, and meeting the site’s quality objectives
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and improving the departments performance towards supporting the sites quality and operational objectives
  • Ensure the implementation, application, and monitoring/management of the sites quality system in compliance with ISO 9001:2015 and other relevant standards/regulations by conducting audits, training programs, data review & analysis and other relevant activities.
  • Oversee Customer Complaint Handling System, CAPA and supplier quality improvement programs.
  • Offer support and make recommendations on the implementation of best practices for pursuing root cause investigation and continuous quality improvements by product line
  • Ability to maintain a balance between quality resources and departmental workload by regularly evaluating all tasks/projects against available personnel


  • Bachelor’s Degree in Science or equivalent
  • Minimum of 10-15 years experience in quality with 3-5 years managing a quality team
  • Effective interpersonal skills, written and oral communication skills
  • Excellent knowledge/experience implementing and maintaining ISO 9001:2015 Quality management system requirements
  • Certified ISO auditor
  • Six Sigma expertise an asset

Knowledge, Skills & Abilities:

  • Experience implementing and meeting ISO 9001:2015 requirements
  • Experience working with Regulatory bodies
  • Ability to operate in a fast-paced environment and prioritize activities as needed
  • Background in Six Sigma and Continuous Improvement programs preferred
  • Ability to read, analyze, and interpret technical documented related to the product
  • Ability to make effective presentations on topics to senior management
  • Working knowledge of SAP Quality Module a plus
  • Ability to utilize MS Office tools: MS Excel, Word, PowerPoint, Visio, etc.
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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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