Delivery Lead IT – Salesforce (Salesforce Administrator/Product Owner)
India
Responsibilities
Location Hinjawadi, Pune, Maharashtra, MaharashtraIN Job ID REQ-056257· User Management:
o Setting up new user accounts, managing profiles, roles, and permissions to ensure
appropriate data access and security.
· System Configuration:
o Customizing objects, fields, page layouts, and workflows to meet specific business
processes.
· Automation:
o Building and implementing automation tools to streamline processes, improve efficiency,
and reduce errors.
· Data Management:
o Importing, exporting, cleaning, and maintaining data integrity within the Salesforce platform. · Reporting and Analytics: o Creating and managing dashboards and reports to provide insights into business goals and performance. · User Support and Training: o Providing ongoing support to users, troubleshooting issues, and developing training materials to ensure proper platform utilization. · Security and Compliance: o Implementing and maintaining security measures to protect data and ensure adherence to organizational policies. · Platform Maintenance and Upgrades: o Performing routine maintenance, applying system upgrades, and staying current with new Salesforce releases. · Documentation and training: o Create technical documentation and provide training to end-users and administrators. · Backlog management: o Own and prioritize the product backlog, translating business requirements into actionable user stories and acceptance criteria for the development team. · Testing and quality assurance: o Coordinate User Acceptance Testing (UAT) to ensure features meet business expectations before change management and release. · Continuous improvement: · Monitor system performance, gather user feedback, and identify opportunities for enhancement and optimization.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
