Lab Computing Analyst
Poland
Responsibilities
Location Kraków, PL Job ID REQ-055180We are looking for Lab Computing Analyst who will be responsible for supporting user account administration for our OneSource Customer.
Key Responsibilities:
User access management (account provisioning, permissions, credentials)
Remote access setup and basic troubleshooting
Windows (and possibly Linux) system configuration
Software/hardware installation assistance
First-contact incident management
Ticket routing and escalation
Standard operating procedures
User education and guidance
Other duties as assigned by management or requested by the client.
Skills and Qualifications:
Excellent customer service skills complimented by an ability to listen to and interpret client requests.
Ability to troubleshoot complex technology issues.
Strong verbal and written communication skills.
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Bachelor’s Degree or relevant industry experience.
2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.
Experience with scientific instrumentation is a plus
Experience in Life Science environment is a plus
We offer:
Private healthcare including dental care – MEDICOVER,
Life and long-term disability insurance,
MyBenefit Cafeteria system,
Multisport Card,
Social Fund Subsidies,
Home Office allowance,
Tuition reimbursement,
Referral awards,
Internal career development opportunities in multiple business areas,
and up to 4 additional days of vacation by length of service in the company.
Join our Team!
We are strongly committed to the development of your career and giving you opportunities to learn and grow.
We make a difference for you while you make a difference in the world!
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
