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Collections Specialist - US (late-shift)

Krakow (City), Poland

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Location Kraków, PL Job ID JR-032542

Why PerkinElmer?

Are you ready to be part of the team effort which helps improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 16,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and belief in our mission, we strive to create an inspiring and inclusive culture for our employees, so they can be their best and, together, create a better tomorrow.

Role description:

  • Performing  collection activities  on assigned customers portfolio from North and Latin America regions,
  • Collecting customers' receivables by monitoring accounts and proactively contacting clients  (phone calls and e-mails),
  • Updating account status records and document collection efforts,
  • Reporting on collections activity and customer accounts status,
  • Maintaining telephone contact and correspondence regarding debt, verifying payments, and communicating effectively with customers to secure/negotiate payment while increasing customer satisfaction,
  • Preparing account reconciliation for customers,
  • Administrating bad debt (over 180 days),
  • Effectively communicating with sales team and other internal departments to drive process improvements and achieve/ exceed assigned targets,
  • Reconciling customers’ accounts in terms of unapplied payments and credit notes,
  • Meeting or exceeding monthly/quarterly assigned targets for cash collection and reducing past due receivables,
  • Maintaining customers' contact details and ensuring timely delivery of invoices to the customers.

Role requirements:

  • 1-2 years experience in the Accounts Receivable area,
  • Fluent in English - at least CEFR B2/C1 level,
  • Practical knowledge of SAP and MS Excel is desired,
  • Strong oral and written communications skills,
  • Must be driven to achieve results and function within a team environment,
  • Evening working hours: (8.5h between 2:00 pm and 12:00 am)

We offer:

  • Private healthcare including dental care – MEDICOVER,
  • Life and long-term disability insurance – GENERALI,
  • Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies,
  • Home Office,
  • Allowance for working from home 150 PLN net monthly extra
  • Possibility to borrow screen, chair, and other IT devices from the office,
  • Tuition reimbursement,
  • Referral awards,
  • Internal career development opportunities in multiple business areas,
  • Modern office facility including parking lot,
  • Bike ride subsidy,
  • CSR & sports activities,
  • Relaxation, gaming, and nursery room,
  • and up to 4 additional days of vacation.

If you are seeking a meaningful, impactful, and stimulating career, look no further and apply!

Apply Now

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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