Supervisor - Lead Development
We provide our customers with critical knowledge, expertise and innovative detection, imaging, software, and services solutions so that they can make better decisions for better outcomes. At PerkinElmer, we make a difference everyday – helping scientists, clinicians and governments detect earlier and more accurately to improve the health and safety of people and the environment. Our solutions range from enabling the discovery of more effective diagnostics and therapies, to making sure that the food we eat, the water we drink, and our environment are safe from contaminants. PerkinElmer is looking for a motivated, proven and experienced sales professional to expand our growth in the life science arena. If you are entrepreneurial and enjoy selling capital equipment by employing a consultative sales approach utilizing various organizational assets with the ability to understand scientific application and supporting technology than this is a great opportunity for you.
What makes a successful ‘sales specialist’ at PerkinElmer?
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- Problem-solver 9
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- Hopkinton, MA
Title: Associate Manager, Lead Development
Reports To:Sr. Manager, Marketing Lead OperationsLocation: Hopkinton, Waltham, Shelton
The Marketing Operations Team is an environment where there’s room to drive global change, uncover and solve game-changing opportunities, all while ensuring our Marketing team's results are measurably maximized through efficient, rigorous and creative operations. Ideas are encouraged - you will have the power to shape the direction of how the team operates and a profound effect on the success of the marketing organization.
PerkinElmer is actively looking for an Associate Manager, Lead Development Team to serve as a hands-on leader for the growing lead development team. By collaborating with marketing and sales, you will manage the process and workloads to ensure all qualified leads are being funneled correctly to Lead Development Representatives (LDR’s) and opportunities are efficiently being created and effectively handed-off to sales. This is a player-coach role and is expected to excel at relationship building, inspiring confidence and enthusiasm, providing guidance, and motivating the team by creating a culture and environment that is synonymous with a great place to work.
Core Areas of Responsibility
Associate Manager, Lead Development Team is responsible for managing day to day activities of an internal team of 6-8 LDR’s including reviewing lead dispositions for appropriateness and subsequent provision of live coaching and mentoring, managing lead volume across queues to load balance and optimize throughput, , generating statistics and monitoring: call and email volumes to ensure LDR productivity, conversion rate to opportunity, timely hand-off to sales, sales acceptance and close rates for LDR’s with the aim to increase productivity, pipeline creation and revenue generation.
- Monitor and continuously improve metrics for SLAs, lead conversion rates, and sales cycle optimization
- Work closely with sales to ensure proper alignment on opportunity quality and follow-up on hand off
- Confident with strong interpersonal skills and a true team player with the highest level of integrity
- Ensure the team tracks information accurately in Salesforce
- Identify and make recommendations for improvements around process, efficiency and productivity of the lead development team
- Define processes that enable the team to scale and onboard new Lead Development Reps quickly and effectively
Required Knowledge, Skills & Characteristics
- Preferred Bachelor’s degree with 2+ years experience
- Working knowledge of a CRM tool, preferably Salesforce
- Experience on leading and motivating a team
- A fundamental understanding of the sales process from a marketing lens, from campaigns through prospecting, and sales hand-off
- Dependability and a responsible self-starter mentality, and an ability to work independently
- Excellent organization with extremely strong attention to detail
- Engage, coach, mentor, and interact with the team to provide feedback and direction on a daily basis
- Experience partnering with sales to align and develop effective collaboration and relationships
- Team oriented with ability to thrive and add to a competitive, energy filled environment
- Persistence and willingness to learn and adapt on a daily basis
- This position will require 0-5% travel
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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Innovating a Healthier World
Our dedicated team of about 11,000 employees worldwide are passionate about providing customers with an unmatched experience as they help solve critical issues especially impacting the diagnostics, discovery and analytical solutions markets. Learn More
Corporate Social Responsibility
PerkinElmer is an active corporate citizen, committed to creating better outcomes in our communities and innovating for a healthier world. Learn More
Celebrating 80 Years of Making Life Better
We invite you to explore this special section where we reflect on our rich heritage of scientific innovation and how we have made life better over the last eight decades, including commemorating the innovative and passionate minds that have made our significant impact possible. Learn More
SVP and Chief HR Officer, Deborah Butters
Deborah Butters discusses our commitment to diversity and inclusion in the workplace. Learn More
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One family shares the story of their autistic daughter whose symptoms nearly vanished after participating in a trial at Duke University. Source: CNN. Learn More
Powering Change: Women in Innovation & Creativity
At PerkinElmer, we are honored to recognize the remarkable talent of our female employees around the world and the tremendous impact that they have on our organization, today and every day. Watch this women in innovation video to learn more about PerkinElmer’s commitment to empowering women. Learn More
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