Responsibilities

Perten, a PerkinElmer company, is a global leader in analytical solutions technology. With a targeted focus on food analysis, Perten offers a wide range of smart, digital analytical systems that help optimize every step of agri-food production. Our state-of-the-art Process NIR technology provides real-time data, ensuring reliable monitoring while automating key production steps like mixing, drying, and ingredient control. Greater digitalization and automation in production are essential to increase efficiency and reduce costs in the food processing industries.

Purpose

Field Application Specialist – PNIR is responsible for supporting the Sales organization in achieving defined sales targets for the Process NIR product group (DAO, DAB) by providing technical and application expertise throughout the sales process.

Key Responsibilities

• Plan and provide timely high-level demos & sample analysis in agreement with the Sales Team Leader and Account Managers.

• Work closely with customers to install and configure software, integrate automation systems, commission equipment, and ensure the successful deployment of automation solutions.

• Assist Sales Professionals in assessing customer needs, differentiating from competition, PKI’s value proposition, handling customer objections, and helping to close when necessary.

• Work with the Line Leader to define standards of demonstrations, sales training, and presentation material.

• Perform product and applications training of Sales Professionals and third-party agents/dealers; Develop sales professionals’ skills for simple demos and independent selling.

• Proactively provide competitive intelligence and market analysis to the European Product Leader and generate a strong customer reference list.

• In association with our customers, develop content/applications for marcom collateral to improve win rates and increase opportunity Dollars.

• Provide technical support to the local Sales professionals in ensuring that quotes and recommended configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.

• Assist Service partners in developing the training material and becoming independent in performing high-level customer training.

Profile

• Degree in Science, Electrical Engineering, Computer Science, Mechatronics, etc.

• Knowledge of mechatronics/electrical engineering

• Software skills (e.g., SQL, In-depth Excel, Windows, and Linux) and ability to quickly become familiar with complex software products

• Knowledge of networks and IT (firewalls, network topologies, etc.)

• Familiarity with PNIR technologies and their application

• Availability to travel

• Fluent German

• Very good level of English

Nice to have

• Experience with PLCs, Interfaces (Profinet, OPC UA, etc.)             

• Programming skills (Python, etc.)

• Mathematical aptitude, particularly in statistics         

• Experience or knowledge of the Food industry would be considered an advantage

• Project management experience       

Personal skills

• Must be Professional and Ethical with high Integrity.

• Proactive mindset with a strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influencing and motivating others.

• Strong interpersonal skills

• Self-organization

• Ability to prepare and deliver instrument demonstrations and training to diverse audiences

• Strong verbal and written communication skills, including the ability to prepare presentations, conduct conference calls, and create process documentation

• Ability to operate independently and as part of a team.

Your benefits at Perten

• Varied fields of activity and application (Agriculture and Food markets) for our high-quality and innovative analytical solutions

• Excellent growth opportunities due to increasing digitalization and automation in the food industry production

• Team spirit and casual business atmosphere in a professional setting

• Continuous product training, new applications, and markets

• Good support from the service and application team based in the Hamburg office

• Competitive compensation, company car, and modern IT equipment.