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Customer Service Engineer - M8 Corridor - Scotland

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    Location(s)
  • Edinburgh, Scotland

Status Regular Job ID JR-010170 Recruiting Region Europe

Our Customer Service team is responsible for maintaining a high standard, professional customer support used by customers throughout the region. In this role, the Customer Service Engineer will act as the face for the company, making sure our customer needs are met with high quality.

Candidates based around Glasgow – Edinburgh corridor will be ideally situated.   

We will consider both proven field service engineers as well as laboratory scientists with experience in using relevant instrumentation who are considering a career change.

The initial products that will be supported are PerkinElmer’s Chromatography product lines. This will expand to a broader portfolio.

Role description:

  • Performs field service, carrying our repairs, maintenance and installation of instrumentation and their accessories.
  • Provides onsite user training on defined product groups.
  • Ensures accurate documentation is in place and of high quality.

Role requirements:

  • Relevant education or equivalent experience (e.g. Bachelor in Electronic Engineering, Chemistry or Biotechnology)
  • 3 – 5 years of experience in a Customer Service Environment, preferably with analytical instrument applications
  • Good communications skills
  • Strong customer service ethic
  • Prepared to travel
  • Full driving license

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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