Customer Service LeaderApply Now
- Chengdu, Jiangxi
Be reponsible for the customer department and sample handling department daily management work.
Timely response the customer’s concerns and questions to meet the customer’s satisfaction.
Be responsible for the customer complaint, and feedback to the customers timely, summarize the customer complaint and response according to the situation.
To follow up the progress of sample handing and send out the report timely.
To keep close communication with each relvant department.
To be involved in the visitor reception and tour releated adminsration task.
Be responsible for the group learning and evaluation, and raise the training requirement according to the business development.
To supervise and check the group members task implementation status.
Cooperate the lab director for the personnel assigment, shift arrangement and training management.
Any other relevant tasks assigned by supervisor.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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