Scientific Equipment Co-ordinator (SEC)
Cambridge United Kingdom
Responsibilities
Location Cambridge, GB Job ID REQ-054901We are looking for a Scientific Equipment Coordinator to join our Laboratory Support Administration Team at a client site in Cambridge. The successful candidate will be responsible for front of house hosting and supervision along with providing general administrative support related to equipment maintenance, repair, and database records.
Working arrangements:
Full time role, based on site in Cambridge
Monday to Friday from 10:00am to 6:15pm
Key Responsibilities:
Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment
Act as the first line triage/response for equipment repairs and Maintenance issues prior to escalation to suppliers.
Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for lab equipment .
Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.
Create, manage and review supporting documentation e.g. service reports
Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
Undertake lab and equipment audits (scans) quarterly to ensure data integrity.
Support Change Controls and any actions associated to it
Build-up and maintain client relationships
Attend client meetings to review on-going performance, areas for continual improvement.
Support site assessments associated to Laboratory change
Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.
To report any accidents or near misses that they experience, or witness, to their Line Management.
To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
To maintain a good standard of Laboratory keeping throughout their areas of work.
Requirements
Front of house or hosting experience
Strong relationship management and excellent communication skills/influencing skills
High customer focus
Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
Ability to work to own initiative but team orientated and able to work with minimal supervision.
Strong written and verbal communication skills
Robust and assertive attitude towards achieving results
PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
Desirable
2+ years’ experience within the Laboratory environment/Pharmaceutical sector·
Experience of using ServiceMax
Be familiar or had direct interactions with equipment OEM’s relating to Lab equipment.
QHSE knowledge or qualification.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
