Responsibilities

Job Responsibilities:

• Perform system ownership responsibilities on a range of laboratory equipment and communication on instrument availability.
• Liaise with facility engineering and promptly communicate of business impact to lab users and other stakeholders.
• Site contact for third party vendors in support of instrument installations and other lab work.
• Inspect customer labs for quality, process, and safety improvements.
• Maintain oversight of the lab operations.
• Align procedures and processes across customer lab spaces.
• Provide insight for departmental EHS and Quality.
• Work as a team with PE Customer Service Engineers and Instrument Support Coordinators to provide seamless Lab Management Service.
• Follow SOPs, protocols, and other guidelines as it relates to the required tasks.
• Be able to interact with colleagues in other functions to solve problems.
• Decontaminate equipment prior to service events.
• De-ice and de-frost freezers
• Coordinate pipette calibration events
• Provide continuous improvement initiatives to benefit ways of working.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

This role is a laboratory management role and has no people management responsibilities.

Critical Skills

• Attention to detail and understanding of the laboratory environment.
• Excellent organizational skills: ability to troubleshoot and solve problems independently.
• Ability to follow oral and written directions.
• Basic experience with MS Office: Excel, Word, Outlook, and PowerPoint.
• Excellent customer service and customer relations skills.
• Ability to critically review ways of working effectively.
• EHS and Quality in Labs knowledge and experience.

Basic Qualifications:

• Bachelor’s Degree in a chemistry, biology, or other relevant discipline OR
• Associate degree in a chemistry, biology, or other relevant discipline with 2+ years’ experience in a laboratory environment OR
• High School Qualifications with 5 years' experience in a laboratory environment or customer service environment

Preferred Qualifications:

• Experience within a laboratory environment.
• EHS and Quality in Labs knowledge and experience.

Working Environment:

• Must be able to work in a laboratory and controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) 
• Job pace may be fast and job completion demands may be high. 
• Must be able to remain in a stationary position more than 25% of the time. 
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools, or controls, which will require regularly bending, squatting, stretching, and reaching in order to perform in a service function.   
• Occasionally move or lift to 25 pounds (potential for occasional lifting of up to 50 pounds). 
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to perform the essential service functions of this position.   
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. 
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.  Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. 
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $60,000 to $67,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.