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Benelux & Nordics Quality Manager

Belgium | Belgium | Sweden | Norway | Denmark | Finland

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Responsibilities

Location Brussels, BE Job ID JR-016919

The Benelux & Nordics Quality Manager ensures that the Quality System is properly established and effective throughout the Sales & Service organization and drives improvement processes.

  • Ensure the Quality System complies with customer expectations, regulatory requirements and corporate policies

  • Maintain needed regulatory compliance and certifications (ISO9001 currently)

  • Ensure risks are properly managed and change effectiveness assessed

  • Drive improvement plans throughout the organization to improve and maintain customer satisfaction

  • Review service process quality issues and work with service managers towards improving the quality of services throughout their life cycle

  • Organize management and process reviews as well as internal and supplier audits

  • Provide training, tools and techniques to enable others to achieve quality standards

  • Work with leadership, commercial partners and suppliers to ensure quality requirements are achieved

  • Support Sales team for tenders and establish customer quality agreements

  • Support Service teams on site and for customer audits

Your profile:

  • Bachelor’s Degree or equivalent in science or engineering or quality fields

  • 8 to12 years of experience in a quality role, a service organization or laboratory environment; 2-5 years of experience in management

  • Knowledge of the following quality standards: Required: ISO 9001 Desired: GxP, 14001, OHSAS/45001, 17025

  • Good communication skills, leadership, able to engage internal stakeholders in QMS ownership, sensitive to working in a multinational environment.

  • Proficiency in Microsoft Office – advanced level

  • Experience of ERP is advantageous

  • Entrepreneurial and Action oriented that leads to new ways to accomplish organizational goals

  • Strong organization and time management skills

  • Fluency in English, Dutch and French is considered a plus

  • This role requires travel across Benelux & Nordic countries +/- 10%

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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