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Associate Scientific Services Specialist

Boston, Massachusetts | Cambridge, Massachusetts

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Location Boston, MassachusettsUS Job ID JR-030935

About PerkinElmer

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere.

Our dedicated team of about 16,000 employees worldwide, pioneers scientific technologies for better detection, imaging, and informatics to help our customers work to create healthier families, improve the quality of life, and sustain the well-being and longevity of people globally.

If you are seeking a meaningful, impactful, and stimulating career, look no further.

Job Responsibilities:

The person in this role will be responsible for performing scientific services and working with laboratory instruments in scientific laboratories.  Works on-site at clients' locations for a wide variety of low- to high-end laboratory equipment.  Provides a level of support, responsiveness, and knowledge to the customized specifications of the clients' users.  Runs key experiments to keep labs moving forward, while typically using the clients' lab processes and space to ensure seamless delivery of desired quality and timelines for research projects.  May manage scientific services engagements at clients' sites.

  • Enhance the existing LAMP infrastructure to track equipment preventative maintenance (PM). Service work will be performed by LAMP/OEMs and CUSTOMER Facilities engineers.

  • Support System Admin functions

  • Provide the following compliance support activities:

  • Enter all PM and corrective maintenance (CM) service requests and reports in CUSTOMER logbook (ELN).

  • Confirm each maintenance event receives a signed service report (electronic preferred). Review documents for accuracy.

  • Confirm MS performance checks are done at least monthly, compile results and distribute to staff.

  • Compile service information as needed to support internal QA and agency audits.

  • Manage pipet calibration with record keeping in CUSTOMER ELN. Generate out of calibration impact memos if there is a pipette calibration failure for CUSTOMER review and approval.

  • Maintain balance inventory and coordinate with the CUSTOMER MIC centre to support service/calibration report archival by the CUSTOMER assigned personnel. Escalate to CUSTOMER corporate management if there are issues getting the appropriate support

  • Confirm Fume hoods/enclosures are PMed on schedule by the CUSTOMER assigned personnel. Escalate issues to CUSTOMER’s corporate management.

  • PH meter maintenance – check calibration, electrode storage, and buffer expirations monthly

Basic Qualification:

  • Associates Degree in a Science/Engineering Field

  • 1-2 years Laboratory Experience

Preferred Qualifications:

  • Bachelor’s degree in a Science/Engineering Field

  • Pharmaceutical laboratory experience

  • Basic laboratory equipment experience:

Other Requirements:

  • The person in this position needs to occasionally move inside and outside labs

  • Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

  • Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds 

  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

  • Occasionally operates a computer and other office machinery

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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“PerkinElmer has empowered and provided me the opportunity to learn and grow with the company. Every success is celebrated at PerkinElmer. I contribute every success to my supportive mentors and my team, the best that I have got in my entire corporate years. The sense of belongingness and respect for each other gave me a deeper meaning of what a family truly means. At PerkinElmer, I have found my family.”

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