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Software Service Specialist

Beijing, China

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Responsibilities

Location Beijing, BeijingCN Job ID JR-020045

软件实施工程师 岗位职责: 1.负责公司产品及系统的实施工作,推进项目顺利进行。 2.负责软件系统安装部署,升级维护。 3.用户现场需求调研及技术支持,向用户提供咨询,指导,解释相关业务或技术问题,收集用户反馈信息。 4.负责用户培训,编写培训文档,解答用户系统使用过程中的疑问。 5.编写相关的实施文档,设计文档,使用手册,测试文档。 6.客户问题反馈与跟踪,与产品团队沟通,快速解决客户问题。 7.熟悉Windows, Linux等主流操作系统的安装和使用。 8.熟悉Oracle数据库的安装,数据备份和恢复。 9.熟悉VMWare虚拟机的使用 10.简单的sql语句的编写与调优。 任职要求: 1.计算机,软件工程,数学,生物,化学等相关专业本科及以上学历。 2.能够适应短期外地出差(一到两周)。 3.具备良好的沟通能力,文档编写能力,团队合作能力。 4.具有生物制药企业或医药研发企业相关软件实施的工作背景,具有大型软件实施和服务工作经验者优先考虑。

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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