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Onsite Customer Service Representative, Beerse

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    Location(s)
  • Beerse, Flanders

Status Job ID JR-009015 Recruiting Region Europe

PerkinElmer OneSource offers complete service solutions for customer laboratory management.

PerkinElmer OneSource is looking for a Customer Service Representative, temporary contract, based on the PerkinElmer customer site in Beerse, Belgium.

Main responsibilities:

  • Process, manage and track customer requests and ensure compliance with contractual conditions
  • Plan preventative and / or curative maintenance and validation services with PerkinElmer service engineers and external service providers
  • Coordinate the service of PerkinElmer service engineers as well as the service of the external service providers; take responsibility for the external service providers on the customer's site
  • Follow up on and monitor the services in progress and pre-invoice the services, excluding the service contractual agreements
  • Update customer and PerkinElmer databases and follow with the customer on the activity

Role requirements:

  • Diploma in administration /sales assistant or equivalent
  • First professional experience in sales administration, ideally within a customer service team, desired
  • Good level of use of Outlook and Microsoft office, SAP would be a plus
  • Autonomous, rigorous, excellent communication skills, good level of organization and at ease within a team
  • Fluent in Dutch with a good level of English

#LI-RD1

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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