Skip to main content

Senior Manager, Diagnostics Software Services, Americas & Akron Site Leader

Apply Now
    Location(s)
  • Akron, OH

Status Regular Job ID JR-010540 Recruiting Region Americas

Essential Functions: Efficient and effective management of the team, meeting or exceeding customer expectations, specifically including:

  • Establish overall direction and provide clear expectations for the team
    • Provide escalation point for internal project priority resolution
    • Proactively manage interpersonal conflict resolution
    • Foster an environment that encourages teamwork and collaboration
    • Develop and lead effective team meetings
  • Mentor and coach all team members
    • Use motivational, development and performance coaching strategies
    • Conduct performance appraisals including but not limited to the individual goal setting process.
    • Foster career development for all team members. This includes career advancement (promotional opportunities or lateral moves within the organization to gain additional skills) along with continual development of the knowledge and skills required for their existing position.
  • Oversee, coach and offer guidance to projects
    • Participate in project kickoff meetings
    • Provide escalation point for customer conflict resolution
    • Manage projects as assigned
  • Partner with the sales team to increase software sales
    • Create and/or review proposals for software services
    • Create and/or review software Requests for Proposals (RFP’s) and/or tenders
    • Participate in sales demonstrations, sales meetings, and/or customer trade shows as required
    • Approve software service contracts
    • Understand the competitive landscape for the Americas for Diagnostics Software products and Services
    • Ensure invoices for software services are sent and paid in a timely fashion
  • Oversee the human resource needs of the team
    • Manage the hiring process for new employees as well as consultants and temporary hires
    • Perform salary reviews and distribute team bonuses as appropriate
    • Approve PTO requests, GELCO expense reports and travel schedules for direct reports
  • Manage financials
    • Manage team budget
    • Responsible for top-line revenue target
    • Grow business and request resources and capital as required
  • Continually review and improve team processes and project turnaround times
  • Interface with appropriate PerkinElmer groups such as Customer Care, Technical Services, Customer Support, and Legal.
Apply Now

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Sign Up for Job Alerts

Sign up to receive PerkinElmer job alerts and communications. Choose an interest and/or a location then click "Add". Do this for each alert you wish to setup. A list of of your selected alerts will appear in the section below. Once you are satisfied with your selections, provide your email address and click "Submit" to finish your sign up.

Interested In

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PerkinElmer.

Employee Stories

Browse Videos

  • Innovating a Healthier World

    Innovating a Healthier World

    Our dedicated team of about 11,000 employees worldwide are passionate about providing customers with an unmatched experience as they help solve critical issues especially impacting the diagnostics, discovery and analytical solutions markets. Learn More

  • Corporate Social Responsibility

    Corporate Social Responsibility

    PerkinElmer is an active corporate citizen, committed to creating better outcomes in our communities and innovating for a healthier world. Learn More

  • Celebrating 80 Years of Making Life Better

    Celebrating 80 Years of Making Life Better

    We invite you to explore this special section where we reflect on our rich heritage of scientific innovation and how we have made life better over the last eight decades, including commemorating the innovative and passionate minds that have made our significant impact possible. Learn More

  • SVP and Chief HR Officer, Deborah Butters

    SVP and Chief HR Officer, Deborah Butters

    Deborah Butters discusses our commitment to diversity and inclusion in the workplace. Learn More

  • Stem Cell Study Offers Hope for Autism

    Stem Cell Study Offers Hope for Autism

    One family shares the story of their autistic daughter whose symptoms nearly vanished after participating in a trial at Duke University. Source: CNN. Learn More

  • Powering Change: Women in Innovation & Creativity

    Powering Change: Women in Innovation & Creativity

    At PerkinElmer, we are honored to recognize the remarkable talent of our female employees around the world and the tremendous impact that they have on our organization, today and every day. Watch this women in innovation video to learn more about PerkinElmer’s commitment to empowering women. Learn More

Please be aware, PerkinElmer does not make job offers without conducting in-person interviews. We do not charge job application fees, any request for fees is not a legitimate PerkinElmer job offer. Please be aware that remote job scams have been reported against many companies, for more information please visit:https://www.consumer.ftc.gov/articles/0243-job-scams